Mother's Day Free Ground Shipping: Order by May 1st

Deduction Analyst

Download a PDF

The primary purpose of this position is to independently manage the processes of chargebacks/deductions, the surrounding communications and the impact on accounts receivable.

Location: Redmond, WA, USA
Submission:
If you are interested in this position, please email your resume to: careers@clarisonic.com

About the Job

Clarisonic is seeking a motivated Deduction Analyst in our Redmond Corporate Office. This is a hybrid specialty role in the accounts receivable area of chargebacks by retail customers. The primary purpose of this position is to independently manage the processes of chargebacks/deductions, the surrounding communications and the impact on accounts receivable.

REPORTING - Reports to the Credit Manager, AR

DUTIES AND RESPONSIBILITIES

  • Research claims for validity. Involves contacts with various internal/external departments and sites
  • Maintain contact log for follow-up for resolution of outstanding issues
  • Understanding when issues need to be escalated and provided appropriate summarized information to suggest/enable decisions
  • May require contracts review for validity of claims
  • May require review of routing guides for validity of violations
  • Communicates effectively with internal/external customers; understands actionable items and meets all deadline commitments
  • Strong negotiating skills; able to troubleshoot issues and network for solution; able to establish realistic, achievable deadlines
  • Effective listener that gathers facts and communicates course of action
  • Collaborates to solve problems, shares ownership of results and maintains a high degree of integrity and honesty within the team and company
  • Reporting metrics, scorecards and KPI’s as required

QUALIFICATIONS

  • Advanced Excel, Word, Outlook
  • Excellent analytical skills
  • Ability to handle multiple projects simultaneously with strong attention to detail
  • Excellent oral and written communication skills, interpersonal and organizational skills
  • Enthusiasm to work in a fast paced, team oriented environment
  • Flexibility to work occasional extended hours as required
  • Education, Experience and Certifications:
  • High School Diploma or equivalent
  • Minimum 2 years Credit/collections experience
  • College Degree in Business related field preferred or applicable experience
  • Experience in manufacturing or distribution/retail
  • Knowledge of SAP preferred ERP required