Please be aware that if you purchase from an institution not listed as authorized, the product(s) may be diluted, expired, or counterfeit. They may not be safe to use or perform as tested. Clarisonic will not take any responsibility for the purchaser's dissatisfaction; warranties and 90 day Feel & See Guarantee will not be honored.
Diversion is when products are sold in "unauthorized" places. For example, all genuine Clarisonic products are sold exclusively through authorized Clarisonic partners. Clarisonic products that you find outside of these places are considered to be "diverted."
Diverted products can be counterfeit, diluted formulas, or old, expired formulas that may not be safe to use. This means if you buy our products from any other outlet other than authorized Clarisonic partners, we cannot guarantee that they are authentic Clarisonic products that will perform as tested.
Please be aware that online auction and marketplace sites (such as eBay and Groupon) are not authorized retailers of Clarisonic products.
As we address the increased needs of our customers, via phone and email, please expect to experience delayed responses and longer than usual wait times.
Contact Us by Emailsupport@support.clarisonic.com firstname.lastname@example.org
Contact Us by Phone1-888-525-2747
Monday through Friday,
9:00 a.m. - 8:00 p.m. Eastern