Here's How it Works

Step 1
Tell us about your
current facial device
Step 2
Get $25 Off your
Mia Smart pre-order
Step 3
Ship back your old
device for free
We will recycle your old device

Ready to Trade In Your Clarisonic Device?

Have a different device?

SELECT YOUR DEVICE BELOW

Mia 1
Smart Profile Uplift
Mia 2
Alpha Fit
Mia Fit
Other Clarisonic Device

Have a different device?

Select your eligible device brand below

Foreo
Michael Todd
Olay
NuFace
Vanity Planet
Panasonic
Clinique
PMD
Conair

Frequently Asked Questions

What is the Clarisonic Trade-In program?
The Clarisonic Trade-In Program is a limited time program that offers consumers an easy and convenient way to trade-in an old Clarisonic device or trade-up a qualifying competitor device for a $25 discount off of a new Clarisonic Mia Smart brush. Clarisonic will process your Trade-In request form and will send you a $25 promo code to apply toward your pre-order of a Clarisonic Mia Smart (available September 2018). You will also receive a postage paid shipping label from UPS to print out and use when shipping your trade-in device to Clarisonic.

How long does the Trade-In program last?

This is a limited-time program from on or about August 8 to September 4, 2018.

When will I receive my new Mia Smart?
Clarisonic Mia Smart devices pre-ordered through the Trade-In Program will start shipping on or about September 5, 2018 in the order, the pre-orders were received. Standard shipping typically takes 3-5 business days. Once your device is has shipped from our warehouse, you will receive an email with a tracking number to track your order or log into your Clarisonic.com account.

How do I qualify for the trade-in gift?

The first 500 complete Trade-In requests and Clarisonic Mia Smart device orders processed will also be eligible to receive a free Sonic Awakening Eye Massager ($59 value). The Trade-In gift will be included with the shipment of your Mia Smart brush purchase.

When do I receive my $25 discount code?

Your discount code will be generated when you hit “submit” on a completed Trade-In form. You will also receive a follow-up email with your discount code.

What if I submit the form but do not get a discount code?

If you need help with your Trade-In request or new device order, you can contact Clarisonic Customer Service via phone, chat, or e-mail by clicking the Support page.

How long does my discount code last?

The discount code is valid for 10 days from the date it is issued. If the discount code comes with the qualifying gift and is not redeemed within 10 days, you will forfeit the gift.

What if my discount code expires?

Please contact Clarisonic Customer Service via phone, chat, or e-mail by clicking the Support page.

When do I have to return my old device?

All Trade-In devices must be postmarked and sent to the address provided on the shipping label from Clarisonic by September 15, 2018. When your trade-in device is received and processed, you will receive a confirmation email.

Are there any shipping or other fees?

After submitting a Trade-In and pre-ordering a Mia Smart, you will receive an email with instructions on how to create your own pre-paid UPS shipping label to print and use to ship your trade-in device to Clarisonic. There are no shipping fees but you are responsible for packing the device. You will need a UPS account to print out the label. Registering for an account is free but is subject to the UPS Terms of Service and Privacy Policy.

Can I use the $25 discount on other Clarisonic device or at other retailers?

The $25 trade in discount code is only applicable on the purchase of a Mia Smart and may only be redeemed on Clarisonic.com. The discount is not redeemable as cash and expires at the end of the Trade-In program.

How many discount codes may I use when purchasing a Mia Smart?

Only one (1) discount code may be applied to your Mia Smart pre-order.

What type of device can I trade in?

All Clarisonic device models and select qualifying competitive electronic beauty device models are eligible for the Trade-In program. Qualifying brands include: FOREO, Vanity Planet, Michael Todd Beauty, Olay Pro-X devices, Panasonic Facial Cleansing Devices, Conair Facial Cleansing Devices, Clinique Sonic Cleansing Brush, NuFace, and PMD.

Can I trade in a device that is not listed?

Only the devices listed may be traded-in.

What condition does my device need to be in? What components do I need to send back?

Any eligible device is acceptable, regardless of its working condition. While you are welcome to include the device accessories (chargers, brush heads, etc.), they are not required.

How many devices can I trade in?

Only one eligible Clarisonic or competitive device can be traded in per each Mia Smart pre-order. Multiple trade-ins are allowed, but please note that you will only receive a new return shipping label after each new Mia Smart pre-order. To submit a new trade-in, please visit: clarisonic.com/new-trade-in-deal and complete a new Trade-In form. Only one discount is allowed per Mia Smart pre-order.

How do I send in my device?

After you have completed your Mia Smart pre-order, you will receive an email with instructions on how to get your prepaid shipping label. (The email will come from UPS, not Clarisonic, so be on the lookout.) Then just print it out, pack it up and send it in.

I live outside the United States. Can I still trade in my device?

Unfortunately, the Clarisonic Trade-In program is available in the U.S. only at this time.

What will you do with my device?

We will recycle your old device and any components.

Who do I contact with questions about my trade-in?

If you need help, you can contact Clarisonic Customer Service via phone, chat, or e-mail by clicking the Support page. You can find full program details by visiting our Terms & Conditions page.

Terms and Conditions

  • The Clarisonic Trade-in Program runs from August 8, 2018 through September 4, 2018.
  • This is a limited time promotion and program. Clarisonic reserves the right to modify or cancel this offer and program at any time.
  • The $25 discount is only valid towards the purchase of a Clarisonic Mia Smart and is not redeemable for cash.
  • The Mia Smart must be purchased at Clarisonic.com.
  • The $25 discount cannot be combined with other offers and is only valid with the purchase of one (1) Mia Smart.
  • The qualifying gift is only available to the first 500 completed pre-orders placed on Clarisonic.com.
  • The program is only valid in the U.S.
  • All Trade In requests must meet the Terms and Conditions. Late, lost or incomplete submissions cannot be honored.
  • All Clarisonic device models will be accepted.
  • Only select competitive electronic beauty device models brands are eligible for the program: FOREO, Vanity Planet, Michael Todd Beauty, Olay Pro-X devices, Panasonic Facial Cleansing Devices, Conair Facial Cleansing Devices, Clinique Sonic Cleansing Brush, NuFace, and PMD.
  • Void where prohibited