Here's How it Works
current facial device
Mia Smart pre-order
device for free
Ready to Trade In Your Clarisonic Device?
Have a different device?
SELECT YOUR DEVICE BELOW
Have a different device?
Select your eligible device brand below
Frequently Asked Questions
How long does the Trade-In program last?
This is a limited-time program from on or about August 8 to September 4, 2018.
How do I qualify for the trade-in gift?
The first 500 complete Trade-In requests and Clarisonic Mia Smart device orders processed will also be eligible to receive a free Sonic Awakening Eye Massager ($59 value). The Trade-In gift will be included with the shipment of your Mia Smart brush purchase.
When do I receive my $25 discount code?
Your discount code will be generated when you hit “submit” on a completed Trade-In form. You will also receive a follow-up email with your discount code.
What if I submit the form but do not get a discount code?
If you need help with your Trade-In request or new device order, you can contact Clarisonic Customer Service via phone, chat, or e-mail by clicking the Support page.
How long does my discount code last?
The discount code is valid for 10 days from the date it is issued. If the discount code comes with the qualifying gift and is not redeemed within 10 days, you will forfeit the gift.
What if my discount code expires?
Please contact Clarisonic Customer Service via phone, chat, or e-mail by clicking the Support page.
When do I have to return my old device?
All Trade-In devices must be postmarked and sent to the address provided on the shipping label from Clarisonic by September 15, 2018. When your trade-in device is received and processed, you will receive a confirmation email.
Are there any shipping or other fees?
Can I use the $25 discount on other Clarisonic device or at other retailers?
The $25 trade in discount code is only applicable on the purchase of a Mia Smart and may only be redeemed on Clarisonic.com. The discount is not redeemable as cash and expires at the end of the Trade-In program.
How many discount codes may I use when purchasing a Mia Smart?
Only one (1) discount code may be applied to your Mia Smart pre-order.
What type of device can I trade in?
All Clarisonic device models and select qualifying competitive electronic beauty device models are eligible for the Trade-In program. Qualifying brands include: FOREO, Vanity Planet, Michael Todd Beauty, Olay Pro-X devices, Panasonic Facial Cleansing Devices, Conair Facial Cleansing Devices, Clinique Sonic Cleansing Brush, NuFace, and PMD.
Can I trade in a device that is not listed?
Only the devices listed may be traded-in.
What condition does my device need to be in? What components do I need to send back?
Any eligible device is acceptable, regardless of its working condition. While you are welcome to include the device accessories (chargers, brush heads, etc.), they are not required.
How many devices can I trade in?
Only one eligible Clarisonic or competitive device can be traded in per each Mia Smart pre-order. Multiple trade-ins are allowed, but please note that you will only receive a new return shipping label after each new Mia Smart pre-order. To submit a new trade-in, please visit: clarisonic.com/new-trade-in-deal and complete a new Trade-In form. Only one discount is allowed per Mia Smart pre-order.
How do I send in my device?
After you have completed your Mia Smart pre-order, you will receive an email with instructions on how to get your prepaid shipping label. (The email will come from UPS, not Clarisonic, so be on the lookout.) Then just print it out, pack it up and send it in.
I live outside the United States. Can I still trade in my device?
Unfortunately, the Clarisonic Trade-In program is available in the U.S. only at this time.
What will you do with my device?
We will recycle your old device and any components.
Terms and Conditions
- The Clarisonic Trade-in Program runs from August 8, 2018 through September 4, 2018.
- This is a limited time promotion and program. Clarisonic reserves the right to modify or cancel this offer and program at any time.
- The $25 discount is only valid towards the purchase of a Clarisonic Mia Smart and is not redeemable for cash.
- The Mia Smart must be purchased at Clarisonic.com.
- The $25 discount cannot be combined with other offers and is only valid with the purchase of one (1) Mia Smart.
- The qualifying gift is only available to the first 500 completed pre-orders placed on Clarisonic.com.
- The program is only valid in the U.S.
- All Trade In requests must meet the Terms and Conditions. Late, lost or incomplete submissions cannot be honored.
- All Clarisonic device models will be accepted.
- Only select competitive electronic beauty device models brands are eligible for the program: FOREO, Vanity Planet, Michael Todd Beauty, Olay Pro-X devices, Panasonic Facial Cleansing Devices, Conair Facial Cleansing Devices, Clinique Sonic Cleansing Brush, NuFace, and PMD.
- Void where prohibited