Support Center

We have a variety of self-service options for quick answers to your questions. If those don’t address your question, we’d love to hear from you.

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Shipping Information

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Shipping Methods & Pricing

Clarisonic.com ships via UPS and SmartPost to US addresses only.  Please note that all APO/FPO and P.O. Box orders will receive complimentary shipping via SmartPost (UPS is not an option).  Orders that contain brush heads only will also receive complimentary shipping via SmartPost, but expedited shipping via UPS is available at the costs outlined below.

  • UPS Ground (Complimentary shipping) (3-5 Business Days)
  • UPS 2 Day ($18.00) (2 Business Days)
  • UPS Next Day ($25.00) (1 Business Day)

Business Days

Monday - Friday, excluding federal holidays within the United States. Orders must be placed by 11AM Pacific Time (PT) to be processed on the same business day. Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Our standard shipping carrier is UPS and we ask that you anticipate 3-5 business days for standard shipping. Orders to Alaska, Hawaii, Puerto Rico and US Virgin Islands take 6 to 8 business days. Please select the shipping option that best suits your delivery needs during "Checkout." We do not ship outside the U.S. at this time. APO/FPO orders will be shipped via Smartpost.  Please anticipate a 4 to 6 week delivery time.  These are estimates only.  Clarisonic is not responsible for acts of nature, mankind or otherwise that may impede or slow down delivery times. 

Select Your Order Date Below

November 2018

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Place Your Order by 5pm EST and It Ships On:

 

Receive Your Order On:

 

Ground Shipping

2-Day Shipping

Overnight Shipping

*All orders require 3-5 days processing before shipping out. Please add an additional 2 days shipping time if your item is engraved.

International Shipping

We do not ship orders outside the U.S. Click here to find an authorized online retailer of Clarisonic products near you.

Hours of Operation

Contact Us by Email

support@support.clarisonic.com

press@support.clarisonic.com


Contact Us by Phone

1-888-525-2747

1-888-525-2747

Monday through Friday,

9:00 a.m. - 8:00 p.m. Eastern

Contact us by Live Chat

Monday through Friday,

9:00 a.m. - 8:00 p.m. Eastern