Support Center

We have a variety of self-service options for quick answers to your questions. If those don’t address your question, we’d love to hear from you.

1-888-525-2747

1-888-525-2747 Email us FAQs
Mobile Messaging Terms of Service

You must be 18 years or older in order to participate or have the express permission of a parent/guardian (but in any case, you must be at least 13 years old). By affirmatively signing up for Clarisonic’s Promo Alerts and otherwise using the SMS service, you expressly agree to be bound by these SMS Terms of Service and you consent to receive Clarisonic text message disclosures electronically. If you do not consent to these SMS Terms of Service and do not agree to receive electronic disclosures, you must immediately cease using the SMS services that you have received and contact us as provided below. Your consent to these SMS Terms of Service includes authorization for Clarisonic to deliver advertising messages using an autodialer; and you acknowledge that your consent to these SMS Terms of Service is not in any way required as a condition of making purchases from Clarisonic.

You acknowledge that text messages are distributed via third party mobile network providers and, therefore, we cannot control certain factors relating to message delivery. You acknowledge that, depending on the recipient’s mobile provider service, it may not be possible to transmit the text message to the recipient successfully; nor is content available on all carriers. We do not claim or guarantee availability or performance of this service, including liability for transmission delays or message failures.

When you opt-in to the service, we will send you a message to confirm your signup. Text CLEANSE to 59226 to receive Clarisonic messages. Message and data rates may apply. You will receive messages up to two times per week. Text "HELP" for help. Text " STOP" to cancel.

 

You can cancel this service at any time. Just text "STOP" to 59226. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.

 

If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

 

If at any time you forget what keywords are supported, just text "HELP" to 59226. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

 

Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

 

T-Mobile is not liable for delayed or undelivered messages.

 

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

 

For all questions about the services provided by this short code, you can send an email to support@support.clarisonic.com, or call 1-888-525-2747.

 

If you have any questions regarding privacy, please read our privacy policy.

Hours of Operation

Contact Us by Email

support@support.clarisonic.com

press@support.clarisonic.com


Contact Us by Phone

1-888-525-2747

1-888-525-2747

Monday through Friday,

9:00 a.m. - 8:00 p.m. Eastern

Contact us by Live Chat

Monday through Friday,

9:00 a.m. - 8:00 p.m. Eastern