Support Center

We have a variety of self-service options for quick answers to your questions. If those don’t address your question, we’d love to hear from you.


1-888-525-2747 Email us FAQs

For questions about your device Warranty, please call 1-888-525-2747 and choose Option 1, Monday through Friday, 9:00 a.m. - 5:30 p.m. Eastern

You deserve the best! That’s why we carefully inspect every Clarisonic, so you can start enjoying it from day one.

When you register your face brush, you lock in your worry-free warranty. See details below.

  • Mia Men: 1 year
  • Mia Prima: 1 year
  • Mia 1: 1 year
  • Mia Smart: 2 years
  • Mia 2: 2 years
  • Mia Fit: 2 years
  • Alpha Fit: 2 years
  • Smart Profile Uplift: 2 years

Important Legal Information


When something goes wrong, we’ve got you covered. Save time by double checking that the following has been done before contacting us:

  • Be sure your face brush is registered. The warranty is only valid on registered products.
  • Verify that your face brush was purchased from an authorized retailer.
  • View the Warranty Terms above to ensure that it’s still covered.

When the above has been completed, please give us a call (with your face brush and receipt in hand) so we can help you with your return.

Learn more about the return process on our Return Information page.

Hours of Operation

As we address the increased needs of our customers, via phone and email, please expect to experience delayed responses and longer than usual wait times.

Contact Us by Email

Contact Us by Phone



Monday through Friday,

9:00 a.m. - 8:00 p.m. Eastern